This Privacy Policy is implemented byour company under the name "FOUDOUKI LIMITED PARTNERSHIP" and the distinctive title "FOUDOUKI L.P.» based in Kallithea (Attica), El. Venizelou 116, as  well as from all our stores.

The company "FOUDOUKI L.P " (referred to herein as the Company / and we) is committed to respect and protect your personal data and to comply with the relevant applicable legal framework,  so as to ensure the lawful processing of the personal information you provide to us. The company has already harmonized its philosophy, practices and infrastructure to the changes introduced by European Regulation 2016/679 (General Data Protection Regulation, GDPR) and its implementing law 4624/2019 concerning the protection of personal data, having taken all the required technical and organizational measures in accordance with their requirements.

Our company will receive and manage your personal data as their Controller. You, by using our services, online or offline,  agree that you have become aware of and,  where required, in accordance with this Privacy Policy.

We hereby wish you to be clearly and fullyinformed about the information we collect, the way we use it and the rights regarding the protection of your personal data. This policy does not apply  to data for which we are unable to verify the identity of the data subject.

Please note that when we need your personal data to serve our business relationship, if you decide not to provide us with this information, we will not be able to serve you.


1.1. The information we collect from you concerns:

a) Identificationdata & identification of your identity and contact details: name, surname, residence, address (street, number, postal code), telephone numbers, e-mail.

b) Information regarding your financial information: debit/credit payment card details.

1.2. The information we collect automatically through the Website concerns:

Certain data, such as: the Internet Protocol (IP) address of your computer, your browser type and operating system, the speed of your connection and information about the software programs installed on your computer, basic server connection information and information  collected through Cookies.For more information about Cookies,  please visit the respective special notice regarding the Company's use 

of Cookies. (link to cookie notice)

1.3. Informationwe collect about you from third parties

As part of the provision of our services, we accept orders for sending gifts from your relatives, partners and acquaintances. Inthis case, we process only the  personal data necessary   for the order to be successfully completed  and for the gift to reach its recipient. That is, our customers who place the order,  give us your name, surname and the  address to which we should send the gift. Upon delivery of the gift, we inform about its sender and suggest to the recipient a visit to our website,  to become aware of our privacy policy and to be informed about the personal data we have processed. Immediately after the delivery of the prize, we delete the personal data. The recipients of the data are exclusively those involved in completing the delivery of the prize, i.e. the staff of our companythat manages the relevant order, its carriers and transport companies.  For the rest, the provisions of this PrivacyPolicy apply  if they are applicable.

1.2. Information we collect about you from other sources

If we collect information about you from otherbodies, in accordance with the Regulation and the Law, you will be duly informed to this effect in the cases provided.


We process your data on the following legal bases, as appropriate:

The performance of the contract between us (Article 6 (1) (b) GDPR)

 Our Legal Obligation (Article 6 (1) (c) GDPR): processing is necessary for our compliance with our obligations established by law

Our or third parties' legitimate interests, as long as your interests/rights do not prevail (Article 6 (1) (f) GDPR): The collection and processing are necessary for the pursuit of our legitimate interests, such as the proper functioning of our company, the safeguarding of our company's reputation, the establishment, exercise and support of legal claims.

Safeguarding your vital interests as a data subject or other natural person (Article 6 (1) (d) GDPR)

Your consent (Article 6 (1) (a) GDPR): If required by law and when one of the above legal bases does not apply, our  company lawfully processes the data after obtaining your consent. For example, we obtain your consent to activate geolocation services, to collect data through cookies;  as well as to send you our newsletter.


We process your data to serve our business relationship and based on the legal framework governing their protection. More specifically:

In order to serve our business relationship and to prove thesubmission of your orders, we would like to inform you that,  when your relevant communication with the companytakes place through your call  to its customer service center, calls may be recorded in accordance with the law, in order to serve our business relationship,   They will be kept until its completion and  then deleted. They will also be retained in the event of an abnormal transaction between us  until the dispute is resolved out of court or in court and to prove the lawful receipt of your consent, if received by telephone. Before recording the call, you are informed about a recorded message before connecting with a representative us to place your order. During our telephone communication, you are asked for the necessary personal data to serve our transaction, namely (name, delivery address, postal code, telephone number). You are also asked for the payment debit/credit card details of your order, which will not be recorded.

For the fulfillment of our legal rights and obligations or for the pursuit of our legitimate interests arising from our business relationships and in accordance with the Regulation and the Law and which indicatively continue with the support of our legal claims in the context of out-of-court or judicial dispute resolution.

To send promotional & informational material and to ask for your opinion about our products and services. The company may use the data for informational and promotional purposes regarding the products and services it offers. In this case, we ask for your consent either by phone during our communication for ordering products and services or you grant it to us,  if you wish, by subscribing to our company's newsletters.To subscribe to newsletters, you  must provide us with your email address in our physical or online store. By granting  your consent by phone or  subscribing to our newsletters, you give us your explicit consent to receive all our updates and / or offers and / or promotions thatwe make by phone or send you via emails or Instant messaging through the relevant services (e.g. SMS, Viber, Push Notifications, etc.).a.) To subscribe to the newsletter go here:

For statistical purposes, so that we can better understand your preferences and shape our policy and benefits accordingly. Please note that in this case, your data is processed in a way that does not allow your identification.

In cases where we ask for your consent and you give it to us to process your personal data, you can revoke it at any time. Such withdrawal shall not affect the lawfulness of processing based on such consent before its withdrawal. This revocation can take place either by calling the customer service center on 2109575777 phone, or by sending an e-mail to the company at


This section describes the recipients to whom our company may disclose your data for specific reasons. The company does not control and is not responsible for the way in which it processes your data or the following recipients choose to share or manage your data subject to per. e. Recipients of your data are: 

a) Our staff

Our staff,  respecting the confidentiality required and having been trained to process your personal data in accordance with the Regulation and the law, proceeds to their absolutely necessary processing in order to respond to your requests.

(b)The recipients indicated  by you 

Acting on your explicit order, in cases where applicable, the company may disclose your data to the recipient indicated  by you. Our company does not control and bears no responsibility for the way in which these  recipients or third parties to whom they give access to your data,  They choose to process them.

(c) Public Authorities or third parties Our 

company, in order to comply with the Regulation and the laws, may disclose your data to public, judicial and prosecutorial authorities, in the context of fulfilling its legal obligation or  to support its legitimate interests or third parties (unless the interests / rights of the data subject prevail) or for reasons of national or public security or for the prosecution of criminal Offences.

(d) Economic operators - Banking Institutions

We will provide your financial information to the economic operators with whom we cooperate (banks) or indicate to us on a case-by-case basis, solely for the purpose of carrying out our financialtransactions with you.

(e) Performing the processing

We will provide your data, always in accordance with the requirements of the Regulation and the law, ensuring compliance with appropriate security measures, to the entities that, based on a contractual relationship with the company, process such data on its behalf to fulfill the purposes mentioned herein (such as the transfer and delivery of your orders,  keeping financial statements and accounting records, providing IT services).

And in the aforementioned cases, we will take all necessary measures to ensure, always respecting the requirements of the Regulation and the law, that your data will need only the necessary processing and will remain secure in accordance with the principle of data minimization and purpose limitation that governs the entire Privacy Policy.


You have the right according to the Regulation to request details about the personal information we hold about you, to request a copy of the personal information you have provided to us, to correct, delete or restrict your personal information or to request the portability of your data, as well as to object to the processing taking place, under the conditions set by the Regulation and the law.

Right of access to your personal data processed by the company, as a controller and to provide a copy thereof (Article 15 GDPR).

Right to rectification of inaccurate data as well as completion of incomplete personal data (Article 16 GDPR).

Right to delete your personal data subject to the obligations and legal claims of the company for their retention under the Regulation and the law (Article 17 GDPR).

Right to restrict the processing of your personal data if you either contest their accuracy, or the processing is unlawful, or the purpose of processing is missing, but the retention of your data is necessary for the establishment, exercise or support of your legal claims, or you object to the processing by the company to safeguardits legitimate interests or third parties (Article 18 GDPR).

Right to portability of your personal data, i.e. their transmission to you or another controller, if technically feasible, in a structured, commonly used and machine-readable format, provided that the processing is based on your consent or on the trading relationship between us and is done by automated means (Article 20 GDPR).

Right to object on grounds relating to your particular situation in case your personal data is processed to safeguard our legitimate interests or third parties or for direct marketing purposes (Article 21 GDPR).

To exercise your rights, as well as to search for any information regarding it, you can contact us,  either electronically via e-mail at info@foudouki email address, or by phone at 2109575777.

In case of exercising one of the above mentioned rights, our company will take every possible measure to satisfy your request within thirty (30) calendar days of its receipt,  informing you electronically of the satisfaction of your request, or the  reasons that prevent your exercise, or the satisfaction of one or more of the above mentioned rights in accordance with 

You also have the right to lodge a complaint with the Personal Data Protection Authority if you consider that our processing of your data does not comply with the requirements of the Regulation and the law.


We will keep your data for your convenience as customers, i.e. for the completion of our transaction and as required by the Regulation and the law. In case of an out-of-court or judicial dispute, your personal data will be kept in any case until the end of the pending litigation. We will also retain your data  to the extent that you provide your consent and until you withdraw it and if your consent is proven on the basis of your stored data that identifies you as consenting (for example if you give your consent by phone Furthermore, your data will be deleted in accordance with the principle of storage limitation, if their retention is not necessary by the Regulation or the law for the reasons and the period of time provided for therein.In case of deletion, your personal data will be deleted or destroyed in such a way that they cannot be restored or reproduced.


A number of measures are taken to protect the information you provide to us from loss, misuse and unauthorized access or disclosure. Given the sensitivity of the information we collect, the company has invested in the application of the most modern security and data integrity technologies, having recruited professionals for this purpose.


We may update this Privacy Policy from time to time. The amended Privacy Policy will be posted on our company's website.


You can contact us by phone at 2109575777 or electronically at